Supercharging the Insurance Industry
AI help is coming to
Insurers, Agents, and Policyholders
EMMA
AI Powered
SmartAgent Copilot
By harnessing the power of AI technology, the Agent Assistant empowers insurance agents to elevate productivity, enhance customer engagement, and optimize sales processes. It enables agents to concentrate on fostering robust customer relationships while leveraging data-driven insights and automation to propel business growth
Efficient Lead Generation
Analyzes customer data, identifies potential leads, and provides insights to agents, enabling them to focus on high-value prospects and optimize their lead generation efforts.
Streamlined Sales Processes
Automates and streamlines various sales processes, such as quote generation, policy comparisons, scheduling meetings, and premium calculations. This saves time for agents and allows them to handle a higher volume of customer inquiries and sales activities.
Precise Client Matching
Utilizes advanced algorithms to analyze client profiles, preferences, and insurance needs. It intelligently matches clients with the most suitable insurance products or policies based on their specific requirements, ensuring a personalized and accurate match.
EDDIE
AI Powered
PolicyGenius Copilot
A smart and easy-to-use solution designed to streamline and simplify the claims process for insurers and policyholders alike. Revolutionizes the insurance industry by automating and accelerating the entire claims workflow. From claim initiation to settlement, it seamlessly guides policyholders through each step, ensuring a hassle-free experience.
Empowering Policyholders
Assists policyholders in navigating insurance policies, comparing coverage options, and finding the most suitable plans based on their specific needs. Policyholders benefit from a simplified claims process, faster resolutions, and enhanced transparency.
Personalized Recommendations
Utilizes customer data and historical patterns to provide personalized policy recommendations based on individual needs and risk profiles. This ensures that policyholders receive tailored coverage options that align with their specific requirements.
Efficient Policy Management
Simplifies policy management tasks, allowing policyholders to easily access and update their policies through a user-friendly interface. Provides quick and convenient access to policy documents, renewal reminders, and the ability to make changes or file endorsements.
Faster Claim Resolutions
Leverages cutting-edge AI technology to intelligently analyze claim data, validate policy coverage, and calculate accurate claim amounts. Its smart algorithms expedite the processing time, allowing for faster claim resolutions and quicker payouts.
ERA
AI Powered
Contact Center Copilot
Optimizes call handling processes, enhances customer service quality, and improves overall contact center efficiency. It empowers agents with relevant information, assists in resolving customer issues, and contributes to a positive and satisfactory customer experience.
Efficient Case Management
Automates and streamlines the case resolution process, enabling faster and more accurate handling of customer inquiries, claims, and issues.
Efficient Call Routing
Utilizes advanced algorithms to intelligently route incoming calls to the most appropriate agents or departments based on customer profiles, policy details, and call context. This ensures faster call resolution and improves customer satisfaction.
Interactive Learning
Provides interactive and engaging training experiences for insurance professionals. It utilizes natural language processing and machine learning techniques to deliver personalized and adaptive training content.
Streamlined Form Completion
Simplifies and streamlines the process of filling out insurance forms. It guides users through each field, providing suggestions and auto-populating information to save time and reduce errors.